Woman opening her pizza after a completed pizza delivery.

Pros and Cons of Pizza Delivery

Couple eating pizza

During the pandemic of 2020 food delivery services exploded as people across the country were under lockdown. Shopping, food supplies and eating out became a scarcity in many ways.

Traditionally Pizza places and Chinese take out have been primarily take out but then every food service business had to figure out a way on how to offer it. This was as true in Ottawa ON as it was anywhere else.


In today’s fast-paced world, convenience often takes precedence over everything else. When hunger strikes and cooking seems like an insurmountable task, pizza delivery comes to the rescue. With just a phone call or a few clicks on a mobile app, a steaming hot pizza arrives at your doorstep, ready to tantalize your taste buds.

However, like any other service, pizza delivery has its own set of pros and cons. In this blog post, we’ll explore both sides of the equation, weighing the convenience against the potential challenges.

Pros of Pizza Delivery


Undoubtedly, the biggest advantage of pizza delivery is the sheer convenience it offers. Whether you’re hosting a party, having a movie night, or simply don’t feel like cooking, pizza delivery saves you the time and effort of shopping, preparing a meal and has very little clean up. It’s a hassle-free way to satisfy your hunger cravings. 


For the restaurant owner, there is lower overhead. During the pandemic, it allowed for businesses to stay alive when many businesses had come to a halt.


Pizza delivery services usually offer an extensive menu, allowing you to choose from a wide range of toppings, crusts, and sizes. This versatility ensures that everyone’s preferences are catered to, making it an ideal option for group gatherings.

Speedy Delivery:

In recent years, delivery services have become incredibly efficient, and many pizza outlets pride themselves on fast deliveries. This means you don’t have to wait for ages to savour your favorite slice of pizza, even during peak hours. Cashless Transactions: The rise of online ordering has made paying for pizza delivery a breeze. Most delivery platforms accept various payment methods, including credit/debit cards and digital wallets, ensuring a smooth and cashless transaction experience.

Late-Night Cravings:

Pizza delivery is a savior for late-night cravings. When most restaurants are closed, pizza outlets often operate until the wee hours of the morning, providing a delicious solution for those midnight hunger pangs.

Home Comfort:


Enjoying pizza at the comfort of your home is a significant advantage. You can watch your favorite shows, relax on the couch, or have a cozy dinner with your family, all while relishing the delicious pizza. 

Cons of Pizza Delivery


While pizza delivery may seem convenient, it can also be costlier compared to cooking a meal at home. The additional charges for delivery and tipping the driver can add up, making it a less budget-friendly option, especially for large orders. 

For restaurant owners, while some overhead may be lower; most are using third party apps for delivery who take a very large percentage of the meal costs (up to 35%), on an already low margin industry. While many of the traditional takeout places may have their own drivers, many do not. With the rising cost in gas post pandemic, some places have stopped offering free delivery.

Quality Control:

Despite advances in delivery technology, there’s always a risk that your pizza may not arrive in the same pristine condition as it left the oven. The toppings might shift, the crust might get soggy, or the cheese might not be as gooey as you’d like. Some businesses who typically did not use third part delivery did not take time and distance and their impact on food presentation into account. They should still be keeping to the local geo location.

Health Concerns:

Regularly indulging in pizza delivery can raise health concerns. Pizzas are often high in calories, saturated fats, and sodium. Additionally, portion control becomes challenging when presented with an entire pizza, potentially leading to overeating.

Delivery Time:

While many pizza outlets strive to deliver promptly, there’s always a chance of delays, especially during peak hours or adverse weather conditions. This can be frustrating, especially when you’re eagerly waiting to dig into your meal.

Environmental Impact:

Pizza delivery generates a significant amount of packaging waste, from the pizza box to the condiment packets and utensils. This can contribute to environmental issues, especially when not disposed of properly.

Limited Customization:

Although pizza delivery offers various toppings and crust options, it may not provide the same level of customization as cooking at home. If you have specific dietary preferences or allergies, you may not find the perfect match on the menu. 

Pizza delivery undoubtedly offers a delectable convenience, bringing a beloved comfort food right to your doorstep. Its speedy service, wide variety, and home comfort make it a go-to choice for many. However, it’s essential to balance the pros with the cons. Cost considerations, health implications, and environmental impact should be taken into account before making pizza delivery a regular habit. 

In moderation, pizza delivery can be an enjoyable treat, perfect for special occasions or those times when you need a break from cooking. Remember to opt for healthier toppings, practice portion control, and dispose of the packaging responsibly to minimize the drawbacks associated with pizza delivery. By doing so, you can relish the delightful goodness of pizza while being mindful of its potential challenges. After all, a slice of pizza, savored thoughtfully, can be a delightful addition to life’s culinary adventures.

Food delivery is big business and is not going away. The question for the business model is that there are too many hands in the pot and not enough money to make it feasible for all, especially the restaurant owners. We have seen third party delivery companies come and go, go under or get acquired. No one as yet seems to have come up with a win win win solution. For the moment Pizza Delivery in Ottawa does not seem to be slowing down anytime soon.